About Lou

Louis E. Schultz Managing Director

Lou Schultz SCORE

Lou Schultz is the founder and Managing Director of Process Management LLC. The company's mission is to assist organizations to achieve sustained, measurable performance improvement over decades. Mr. Schultz is recognized internationally as a leader in the field of quality improvement. He has helped numerous clients, including Zytec, Chevron, INCO, Jaguar, Manitoba Hydro, Tredegar (Ethyl), Midwest Wireless, the U.S. Navy, and Wal-Mart, to develop and nourish the exceptional performance, superior quality and extraordinary agility within their organizations that is necessary to thrive in today's dynamic marketplace.

Mr. Schultz was a friend and follower of W. Edwards Deming, the world-renowned father of quality and namesake of the Deming Quality Award. In addition, Mr. Schultz is a frequent speaker at national and international conferences and has written and published numerous articles on modern management. He is author of Profiles in Quality: Learning from the Masters and co-author of the Quality Handbook for Small Business.

Mr. Schultz's work history includes the following positions: Marketing Manager—Bell & Howell; Director of Marketing—Cogar Corporation; and General Manager—Control Data Corporation. He founded Process Management International in 1984.

Mr. Schultz's past civic and community activities include President—University of Nebraska Young Republicans; Board of Directors—American Society for Performance Improvement; Board of Directors—Minnesota Council for Quality; Board of Directors—PMI Limited; Board of Directors—CorCom Companies; Editorial Board--- Board Member Headquarters Center for Lifelong Learning, Chairman of the Board of Northern Light Opera Company—Human Systems Management; Judge—Minnesota Quality Award; Chairman—Wirth Park Tree Restoration; Advisor—Deming Forum; Advisory Board—University of Tennessee Institute for Productivity through Quality; Chairman of Administrative Board—United Methodist Church of Westlake Village; Founding Member of Asia Pacific Quality Organization; and Advisor—United Arab Emirates His Highness Sheikh Khalifa Industrial Award. Recognitions include: Professional Partnership Award—University of Minnesota.

Present activities include: St. Joseph's Hospital Quality Board, SCORE Branch Co-Chairman, Hubbard UMC Administrative Council, member of the Marine Corps League Honor Guard, and a business columnist for the Park Rapids Enterprise.

Mr. Schultz holds a bachelor-of-science degree in electrical engineering from the University of Nebraska and a master's degree of business administration from Pepperdine University.

Lou Schultz is a local SCORE counselor with the Park Rapids office. He writes a weekly article, Basic Business Cents for the Park Rapids Enterprise and has graciously allowed us to share his articles here. The topics range from management techniques to the most effective way to run your business. For more help, or to take advantage of free business counseling, call SCORE at (218) 732-2259.

A list of the articles are below.

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